7bit's Privacy Policy

1 Introduction & Scope

7bit ("we", "our") operates a secure and reliable online gaming and betting platform for users in Bangladesh. This privacy policy describes in detail how we collect, store, use, and protect your information when you use our platform — including the website, mobile site, and related services.

Please read this policy carefully before using our services. Registering or continuing to use the platform indicates that you fully agree to the terms of this policy. This policy should be read together with our Terms & Conditions.

This platform is for users aged 21 and above only. We do not knowingly collect personal data from minors. If we become aware that a minor has provided data, it will be deleted immediately.

2 What Data We Collect

2.1 Data You Provide Directly

We store information that you give us directly. This includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details for identity verification
• Financial transaction details — such as bKash, Nagad, Rocket, or bank transfer information
• Information shared when contacting our support team

2.2 Automatically Collected Data

When you use our platform, some data is collected automatically:

• IP address and device type
• Browser type and operating system
• Page visit time and duration
• The page you came from (referrer URL)
• Game session data — such as game type, bet amount, and duration
• Data collected through cookies and similar tracking technologies

2.3 Data Received from Third Parties

For identity verification and fraud prevention purposes, we may verify certain information through trusted third-party services. In such cases, those third parties are also governed by their own privacy policies.

3 Purpose of Data Use

We use your data for the following purposes:

• To create, verify, and manage your account
• To process deposit and withdrawal transactions — including bKash, Nagad, Rocket, and bank transfers
• To meet identity verification (KYC) and anti-money laundering (AML) obligations as required by applicable law
• To manage gaming services and bonus offers
• To ensure platform security and detect fraud
• To personalise services according to your preferences
• To provide customer support and resolve complaints
• For technical improvement of the platform and statistical analysis
• To fulfil responsible gaming obligations

We will not use your data beyond the purposes listed above. If we need to use your data for a new purpose, we will notify you.

4 Data Sharing & Disclosure

7bit does not sell or rent your personal data to third parties. However, data may be shared in the following specific circumstances:

4.1 Service Provider Partners

We work with trusted partners for payment processing, identity verification, cybersecurity, and technology services. These partners may only use data for the specific services they provide and are bound by strict confidentiality agreements.

4.2 Legal Requirements

Data may be disclosed to comply with court orders, lawful requests from government authorities, or obligations under applicable law.

4.3 Fraud & Illegal Activity Prevention

Data may be provided to relevant authorities during active investigations to prevent fraud, money laundering, or other illegal activities.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the relevant parties. We will notify you in advance in such cases.

5 Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.

5.1 Essential Cookies

These cookies are essential for the platform to function properly — for example, maintaining login sessions and managing security.

5.2 Performance & Analytics Cookies

These cookies are used to understand how users interact with the platform. Data collected through them is completely anonymous and helps improve service quality.

5.3 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.

6 Data Security Measures

7bit applies industry-standard technical and organisational measures to protect your data:

• SSL Encryption: All data transfers are encrypted using TLS/SSL protocols.
• Data Encryption: Stored data — especially financial and identity-related — is protected with strong encryption.
• Access Controls: Only authorised personnel can access personal data, and they are bound by confidentiality obligations.
• Regular Security Audits: Regular audits are conducted to identify vulnerabilities in systems and applications.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to protect your account.
• Fraud Detection: Unusual transactions or activity are monitored automatically.

Please note that no data transmission over the internet is 100% secure. While we take every possible security measure, we cannot completely rule out all risk of a security breach.

7 Data Retention Period

We retain your data for as long as it is needed to fulfil the relevant purpose or as required by applicable law:

• Account Data: For as long as the account is active and for the legally required period after it is closed.
• Financial Transaction Records: For the period required by anti-money laundering and tax regulations.
• Support Communications: For a reasonable period for complaint resolution and service quality analysis.
• Log Files: For a limited period for security purposes.

After the specified retention period, data is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal data:

8.1 Right of Access

You have the right to know what data we hold about you and to receive a copy of it.

8.2 Right to Rectification

You have the right to request correction of any inaccuracies in your data.

8.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your data — though data required to meet legal obligations may be exempt.

8.4 Right to Object to Processing

You have the right to object to your data being used for specific purposes.

8.5 Right to Data Portability

You may request your data held with us in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We will verify your request and act as promptly as possible.

9 International Data Transfers

Our servers and technical infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, we ensure that it is processed in accordance with the protection standards described in this privacy policy.

Our agreements with each third-party partner include data protection standards that ensure the security of your data.

10 Responsible Gaming & Data Protection

7bit is committed to responsible gaming. As part of this commitment, we may monitor your gaming activity and proactively reach out to you if needed.

Information on your account related to self-exclusion, deposit limits, or breaks is kept completely confidential and used solely for that purpose. For more details on responsible gaming, visit our Responsible Gaming page.

11 Policy Changes

We may revise this privacy policy from time to time — when new services are introduced, when laws change, or when our operations change. For significant changes, we will notify you by email or through a notice on the platform.

Continuing to use the platform after a revised policy is published indicates that you accept the changes. The latest version will always be available on this page.